Returns & Exchanges
At Chris Holmes Antiques, we want you to be entirely satisfied with your unique acquisition; if an item does not meet your expectations, you may return it within 14 days of delivery for a full refund. Please note that due to the aged nature of antiques, items are sold as-described and must be returned in their original condition.
Return Process
- 1.Initiate Your Return
Contact our gallery via email within 48 hours of receiving your item to notify us of your intent to return and receive a Return Authorization number.
- 2.Secure Packaging
Carefully repack the antique in its original shipping materials, ensuring all protective padding is used to prevent damage during transit.
- 3.Insured Shipping
Ship the item back to our workshop using a trackable, fully insured courier service; customers are responsible for return shipping costs unless the item was damaged upon arrival.
- 4.Inspection and Refund
Once our specialists have inspected the item and confirmed it is in its original, unaltered state, we will issue a refund to your original payment method within 5-7 business days.